Jessie Salgado - Solutions Architect

Enterprise solutions architect with public-sector depth

Designing secure, resilient, and scalable systems across identity, infrastructure, and modernization programs.

I help organizations translate operational needs into practical technical roadmaps, resilient architectures, and implementation plans. My background spans enterprise systems analysis, Active Directory and Entra ID, federation and access control, Azure and hybrid infrastructure, SQL Server high availability, Hyper-V virtualization, monitoring, automation, disaster recovery, and technical documentation.

About

I am an IT solutions architect and senior systems professional with more than 20 years of experience supporting government, higher education, K-12, and customer-facing technical environments. I specialize in identity and access modernization, enterprise infrastructure strategy, systems resiliency, and cross-functional implementation leadership.

Architecture: Enterprise roadmaps, requirements analysis, solution design, functional specifications, and implementation planning.
Identity: Active Directory, Entra ID, AD Connect, federation, authentication, access governance, Active Roles, Ping AIC, and MFA modernization.
Infrastructure: Windows Server, Azure and hybrid infrastructure, Hyper-V, SQL Server availability, monitoring, backups, and disaster recovery.
Leadership: Public-sector technology modernization, stakeholder communication, vendor coordination, technical mentoring, SOPs, and change management.

Skills

Enterprise Architecture & Technical Roadmaps
Requirements Analysis & Functional Design
Identity & Access Management
Federation, Authentication & Access Governance
Microsoft Azure, Entra ID & Hybrid Infrastructure
Windows Server & Active Directory Services
SQL Server High Availability & Resiliency
Hyper-V Virtualization & Enterprise Systems
SCOM, SCCM, Zenoss & Systems Monitoring
Disaster Recovery & Business Continuity Planning
PowerShell, SQL & Bash Automation
Technical Documentation, Standards & SOP Development

Experience

Solutions Architect – Texas Department of Criminal Justice

October 2022 – Present | Huntsville, Texas

Lead enterprise systems analysis, solution planning, technical roadmap development, and implementation support for modernization initiatives. Current work includes identity and access modernization, Ping AIC planning, Active Roles migration preparation, Adobe Sign implementation support, MFA planning, SQL Server resiliency design across Azure regions, technical documentation, and cross-functional coordination with administrators, stakeholders, and leadership.

System Administrator III – Sam Houston State University

January 2021 – October 2022 | Huntsville, Texas

Designed, implemented, upgraded, and supported university server systems and core enterprise services including authentication, access control, databases, printing, file sharing, disaster recovery, storage, and monitoring. Built and maintained systems ranging from small deployments to larger multi-server environments while using change management, automation, backup practices, and security controls aligned with institutional and regulatory requirements.

Systems Administrator V / IV & Server Administrator II / III – Texas Department of Criminal Justice

April 2014 – January 2021 | Huntsville, Texas

Administered and improved enterprise Windows Server, Active Directory, Azure, federation, authentication, access control, Hyper-V, application, LAN/WAN, and monitoring environments. Coordinated installations of new and revised systems, defined operational and technical requirements, recommended enterprise technology solutions, developed operating procedures, supported disaster recovery planning, and automated administrative tasks using PowerShell, SQL, and command-line tools.

Desktop Support Specialist – Humble ISD

March 2010 – February 2014 | Humble, Texas

Provided site-level technical support, endpoint deployment, account management, printer administration, district application support, user training, inventory tracking, issue escalation, and communications for technology changes. Supported users across multiple buildings while maintaining service quality and documentation.

Early Technical Leadership – Fry's Electronics, Wiesner Auto Group & Century Campus Housing

2004 – 2010 | Texas

Built a foundation in customer-facing technical support, hardware repair, warranty service, POS support, staff scheduling, service operations, training, inventory control, and end-user communication. Progressed from technician and desktop support roles into supervisory responsibility for repair quality, productivity, and customer satisfaction.

Education & Certifications

Associate of Applied Science – Computer/Information Technology Administration and Management

Texas State Technical College Waco | 2003 – 2005

Formal technical education focused on information technology administration, systems support, and technology operations.

Computer Engineering Coursework

University of Houston | 2007 – 2009

Continued studies in computer engineering while progressing through technical and systems support roles.

Certifications: A+ Certification, Network+ Certification
Professional Development: Windows Server 2022 First Look; Navigating AI Ethical Challenges and Risks
Additional Credential: Credentials of Ministry
Recognition: Top Service Technician; Team Knowledge Achievement Award

Selected Projects

Identity Modernization & Access Strategy

Supported modernization efforts involving Active Directory, Entra ID synchronization, Active Roles migration planning, Ping AIC implementation activities, MFA planning, federation, authentication, and access governance across enterprise environments.

SQL Server Resiliency & Modernization

Contributed to SQL Server modernization and high-availability planning, including migration strategy from older SQL cluster platforms and distributed availability architecture across Azure regions to improve continuity and operational resilience.

Enterprise Monitoring & Operations

Implemented and administered monitoring and management platforms including SCOM, SCCM, Zenoss, Dell OpenManage Essentials, and backup systems to improve visibility, response, and operational reliability.

Remote Site Virtualization Platform

Designed a Hyper-V environment for a remote site running virtualized applications and services such as SQL Server, Adobe Connect, Active Directory, PXE imaging, and file services for instructional and operational use.

External Entity Access Environment

Helped implement Active Directory services and access structures for external entities requiring secure access to agency information systems, balancing operational requirements with security and administrative controls.

Adobe Sign & Secure Workflow Enablement

Supported Adobe Sign implementation and identity integration activities in a government environment, helping align digital workflow modernization with authentication, security, and platform requirements.

Contact

I am open to conversations about solutions architecture, identity modernization, enterprise infrastructure strategy, hybrid cloud, higher education technology, and public-sector IT modernization.

Professional profiles

View my professional background and technical community activity through the profiles below.